Verbraucherzentrale Bundesverband e.V. (vzbv)
Provided by: Verbraucherzentrale Bundesverband e.V. (vzbv)
Overview
Verbraucherzentrale Bundesverband e.V. (vzbv) in Friedrichshain-Kreuzberg is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Counseling » Counseling Verbraucher*innen. The location of the counseling center is Friedrichshain-Kreuzberg, Rudi-Dutschke-Straße 17, 10969 Berlin. Appointments and information are available at 030 1234567. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website http://vzbv.de/
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📘 Guide: Consumer Protection & Debt Collection Help
Legal examination and defense against unjustified claims, debt collection letters, and fraudulently imposed contracts. The counseling supports the creation of revocation letters, the review of T&C clauses, and protection against garnishment by setting up protected accounts.
Important Note
Existential protection: A P-Account (Garnishment Protection Account) automatically secures your subsistence level from creditors.
Required Documents
- P-Account Certificate
- Debt collection letters
Steps
- 1Object to debt collection claims in writing via registered mail.
- 2Convert your current account into a P-Account.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Is a prior appointment necessary?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
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