Verbraucherzentrale Bundesverband e.V. (vzbv)
Provided by: Verbraucherzentrale Bundesverband e.V. (vzbv)
Overview
Verbraucherzentrale Bundesverband e.V. (vzbv) in Friedrichshain-Kreuzberg bi alîkariya profesyonel re mirovên bi endîşeyên cuda re dibe alîkar Qadên sereke yên şêwirmendiyê ev in Şêwirmendî » Şêwirmendî Verbraucher*innen. Cihê navenda şêwirmendiyê Friedrichshain-Kreuzberg, Rudi-Dutschke-Straße 17, 10969 Berlîn. Ji bo randevuyekê, hûn dikarin bi me re li vir têkilî daynin 030 1234567. Ji bo agahiyên zêdetir malperê serdana bikin http://vzbv.de/
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📘 Rêber: Parastina Mezêxeran & Alîkariya Inkasso
Kontrola hiqûqî û parastina li dijî daxwazên neheq, nameyên Inkasso û peymanên sexte. Şêwirmendî di amadekirina nameyên betalkirinê, kontrolkirina şertên giştî (AGB) û parastina li dijî hecizê bi riya hesabên parastî (P-Konto) de piştgiriyê dide.
Important Note
Parastina Debarê: Hesabek P-Konto (Hesabê Parastina Hecizê) bixweber mîqdara herî kêm a jiyanê li hember deyndêran diparêze.
Required Documents
- Belgeya P-Konto
- Nameyên Inkasso (Komkirina deynan)
Steps
- 1Li dijî daxwazên Inkasso bi nivîskî (nameya taahhûdî) îtîraz bikin.
- 2Hesabê xwe yê bankê veguherînin P-Konto.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much does Şêwirmendî cost?
Yes, Şêwirmendî is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is translation possible?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
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