General Social Counseling at the Familiengarten Community Center
Provided by: General Social Counseling at the Familiengarten Community Center
Overview
General Social Counseling at the Familiengarten Community Center in Friedrichshain-Kreuzberg is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Social Counseling, Family, Governmental Affairs. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. Target groups for counseling are Families, Residents. Within the framework of counseling, the following services are offered 1. Help with applications (Bürgergeld, housing benefit, child supplement) 2. Counseling for financial and social problems 3. Support in dealing with authorities 4. Open meeting place for families Counseling is offered in Friedrichshain-Kreuzberg, reachable at Oranienstraße 34, 10999 Berlin. To make an appointment, you can contact us at 030 6143556. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://kotti-berlin.de/stadtteilzentrum-familiengarten
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is a prior appointment necessary?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much does the counseling cost?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is translation possible?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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