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Free· Friedrichshain-Kreuzberg

Caritas General Social Counseling at Mehringdamm

Provided by: Caritas General Social Counseling at Mehringdamm

Overview

The General Social Counseling (ASB) of Caritas at Mehringdamm is a first point of contact for people in various emergency situations and offers support for social and financial problems as well as in dealing with authorities.

Counseling for financial difficulties
Support in dealing with offices and authorities (e.g., Jobcenter, Social Welfare Office)
Help with applying for social benefits
Crisis intervention and referral to specialized services

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📘 Guide: General Independent Social Counseling (Clearing House)

The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.

Important Note

Bring unopened mail immediately – sorting by deadlines is the first step to relief.

Required Documents

  • All letters and notices (even unopened!)

Steps

  1. 1Use this service as a pilot when responsibilities are unclear.
  2. 2Have your mail sorted and deadlines prioritized.

FAQ

What does "Counseling Center & Social Services" mean?

General support in social situations. Counseling Tip 1: Complete documents (notices, proof of income) speed up every consultation. Counseling Tip 2: Prepare concrete questions to use the consultation time effectively.

Target Groups

People in social distressFamiliesIndividuals

This is an entry from our directory. Information without guarantee.