Neighborhood House Urbanstraße e.V. - Contact Point for Migrants
Provided by: Neighborhood House Urbanstraße e.V. - Contact Point for Migrants
Overview
Neighborhood House Urbanstraße e.V. - Contact Point for Migrants in Friedrichshain-Kreuzberg is a specialized counseling service that provides targeted support to people seeking help. Focus areas of the counseling are Social Counseling, Migration & Integration, Meeting Point. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Die Migrations- und Integrationsberatung unterstützt Menschen mit Migrationshintergrund bei allen Fragen rund um Aufenthalt, Integration und das Leben in Deutschland. Particular focus is on supporting Migrants, Residents, All. Within the framework of counseling, the following services are offered 1. General social counseling 2. Help with filling out applications 3. Intercultural groups and courses 4. Neighborhood café The location of the counseling center is Friedrichshain-Kreuzberg, Urbanstraße 21, 10961 Berlin. To make an appointment, you can contact us at 030/12345678. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.nachbarschaftshaus.de/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Is a prior appointment necessary?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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