Kiek in e.V. Berlin
Provided by: Kiek in e.V. Berlin
Overview
Kiek in e.V. Berlin is a counseling service in Marzahn-Hellersdorf, Berlin. Main topics: neighborhood, Education, Family, Social counseling, Debt advice. Target groups: All residents from Marzahn-Nord. Address: Rosenbecker Str. 25-27, 12689, Berlin. Phone: +49 30 9339486. Website: https://kiekin.org. The service is free of charge.
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Need help with this topic?
Learn about the application process →
📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
Frequently Asked Questions
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target groups
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