KOMPASS - House in the Neighborhood
Provided by: KOMPASS - House in the Neighborhood
Overview
In Marzahn-Hellersdorf, KOMPASS - House in the Neighborhood offers comprehensive counseling and support for those seeking advice. The counseling services include Neighborhood, Family, Counseling, Fathers. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. The counseling is aimed at Residents, Families, Fathers. Within the framework of counseling, the following services are offered 1. Open meeting point and neighborhood café 2. Fathers' center with special offers for fathers 3. Social counseling 4. Family and leisure activities Counseling is offered in Marzahn-Hellersdorf, reachable at Krummenseer Straße 13, 12685 Berlin. Appointments and information are available at 0176 45863998. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://vaeterzentrum-kompass.de/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much does the counseling cost?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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