Contact and Counseling Center Pankow (Albatros gGmbH)
Provided by: Contact and Counseling Center Pankow (Albatros gGmbH)
Overview
Contact and Counseling Center Pankow (Albatros gGmbH) in Pankow is a specialized counseling service that provides targeted support to people seeking help. Focus areas of the counseling are Psychological Counseling, Crisis Counseling, Migration & Integration. Die Migrations- und Integrationsberatung unterstützt Menschen mit Migrationshintergrund bei allen Fragen rund um Aufenthalt, Integration und das Leben in Deutschland. Particular focus is on supporting People with mental illnesses or social problems, People with and without a migration background, Relatives. Within the framework of counseling, the following services are offered 1. Psychosocial counseling (anonymous on request) 2. Open meeting and group offers (breakfast, cooking, creative activities) 3. Counseling for relatives The location of the counseling center is Pankow, Berliner Straße 16, 13189 Berlin. If you have questions, you can reach us at 030/12345678. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.albatrosggmbh.de
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Can I come without an appointment?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶Are there any fees?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is translation possible?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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