Bahnhofsmission at Bahnhof Zoo
Provided by: Bahnhofsmission at Bahnhof Zoo
Overview
As a joint facility of Diakonie and Caritas, the Bahnhofsmission at Zoologischer Garten offers round-the-clock help, counseling, and support for travelers and people in social emergencies.
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📘 Guide: Psychological Counseling Centers & Crisis Service
Psychosocial intervention in acute crises and mental stress. The offer ranges from low-threshold, often anonymous crisis intervention (e.g., Berlin Crisis Service) to bridging waiting times for a therapy place and referral to clinical care systems.
Important Note
In acute crises, do not wait: The Crisis Service is available 24/7 without waiting time.
Steps
- 1In acute crises, call the Crisis Service immediately (030 390 63 00).
- 2Use anonymous counseling offers to avoid entries in your medical file.
FAQ
▶What does "Counseling Center & Social Services" mean?
General support in social situations. Counseling Tip 1: Complete documents (notices, proof of income) speed up every consultation. Counseling Tip 2: Prepare concrete questions to use the consultation time effectively.