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FreeVerified Counseling Center

Bahnhofsmission at Ostbahnhof

Provided by: Bahnhofsmission at Ostbahnhof

Overview

Bahnhofsmission at Ostbahnhof in Friedrichshain-Kreuzberg helps people with various concerns through professional support Focus areas of the counseling are Social Counseling, Crisis Counseling, Homelessness, Emergency Support. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Particular focus is on supporting Travelers, People in acute emergencies, Homeless people. Within the framework of counseling, the following services are offered 1. Immediate help in emergencies 2. Counseling and referral to specialized services 3. Travel assistance 4. Place to stay Counseling is offered in Friedrichshain-Kreuzberg, reachable at Am Ostbahnhof 5, 10243 Berlin. Appointments and information are available at 030 1234567. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.bahnhofsmission.de

Social Counseling
Crisis Counseling
Homelessness
Emergency Support

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📘 Guide: Psychological Counseling Centers & Crisis Service

Psychosocial intervention in acute crises and mental stress. The offer ranges from low-threshold, often anonymous crisis intervention (e.g., Berlin Crisis Service) to bridging waiting times for a therapy place and referral to clinical care systems.

Important Note

In acute crises, do not wait: The Crisis Service is available 24/7 without waiting time.

Steps

  1. 1In acute crises, call the Crisis Service immediately (030 390 63 00).
  2. 2Use anonymous counseling offers to avoid entries in your medical file.

FAQ

Is the counseling free?

Yes, the counseling is completely free. There are no costs for you.

Can I come without an appointment?

An appointment is recommended, but walk-in is possible depending on availability.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

TravelersPeople in acute emergenciesHomeless people

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