Bahnhofsmission Zoo - Notübernachtung
Provided by: Bahnhofsmission Zoo - Notübernachtung
Overview
The station mission on the zoological garden offers a year -round emergency overnight for homeless people. In addition to a safe place to sleep, there is also meals, basic medical care and social advice.
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📘 Guide: Emergency Shelter & Cold Relief
Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.
Important Note
Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.
Steps
- 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
- 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.
FAQ
▶Do I need an appointment?
No, you can also come without an appointment (walk-in hours).
▶What happens at the first meeting?
In the initial consultation, we clarify your situation and discuss together what support you need.
▶What documents should I bring?
Please bring your ID/passport and all relevant documents regarding your case.
▶Is the consultation free?
Yes, the consultation is free.