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Verified Counseling Center

Consumer Advice Center Berlin Charlottenburg

Provided by: Consumer Advice Center Berlin Charlottenburg

Overview

Consumer Advice Center Berlin Charlottenburg in Charlottenburg-Wilmersdorf helps people with various concerns through professional support The specialized counseling covers the following areas Consumer Protection. Particular focus is on supporting Consumers. Within the framework of counseling, the following services are offered 1. Advice on contracts 2. Advice on purchases and services The counseling center is located in Charlottenburg-Wilmersdorf, Hardenbergplatz 2, 10623 Berlin. If you have questions, you can reach us at 030/12345678. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.verbraucherzentrale-berlin.de

Consumer Protection

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📘 Guide: Consumer Protection & Debt Collection Help

Legal examination and defense against unjustified claims, debt collection letters, and fraudulently imposed contracts. The counseling supports the creation of revocation letters, the review of T&C clauses, and protection against garnishment by setting up protected accounts.

Important Note

Existential protection: A P-Account (Garnishment Protection Account) automatically secures your subsistence level from creditors.

Required Documents

  • P-Account Certificate
  • Debt collection letters

Steps

  1. 1Object to debt collection claims in writing via registered mail.
  2. 2Convert your current account into a P-Account.

FAQ

Do I need an appointment?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

What documents do I need?

Please bring your ID and all relevant documents regarding your matter.

Are there any fees?

Yes, the counseling is free. There are no costs for you.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is there language mediation available?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Consumers

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