Community Center “Mosaik” Marzahn-Hellersdorf
Provided by: Community Center “Mosaik” Marzahn-Hellersdorf
Overview
Community Center “Mosaik” Marzahn-Hellersdorf in Marzahn-Hellersdorf helps people with various concerns through professional support The counseling services include Social Law, Debt Counseling. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. The counseling is aimed at All. Within the framework of counseling, the following services are offered 1. Social counseling 2. Debt counseling The counseling center is located in Marzahn-Hellersdorf, Altlandsberger Platz 2, 12685 Berlin. If you have questions, you can reach us at 030/12345678. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://wuhletal.de/angebote/hilfen-im-stadtteil/stadtteilzentrum-mosaik
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Can I come without an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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