Ombuds Office for the Jobcenter Friedrichshain-Kreuzberg
Provided by: Ombuds Office for the Jobcenter Friedrichshain-Kreuzberg
Overview
Ombuds Office for the Jobcenter Friedrichshain-Kreuzberg in Friedrichshain-Kreuzberg helps people with various concerns through professional support The specialized counseling covers the following areas Social Law, Citizen's Benefit. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Target groups for counseling are Benefit recipients with conflicts with the Jobcenter Friedrichshain-Kreuzberg. Within the framework of counseling, the following services are offered 1. Mediation & clarification in conflicts with the Jobcenter The counseling center is located in Friedrichshain-Kreuzberg, Online / District Office , Berlin. Appointments and information are available at 030 1234567. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.ombudsstelle-friedrichshain-kreuzberg.de
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📘 Guide: Further Education & Retraining
Advice on professional qualification and funding through education vouchers (SGB II/III). This involves examining individual prerequisites for retraining, further education, and advancement training, as well as clarifying responsibilities between the Employment Agency, Jobcenter, and Pension Insurance carriers.
Important Note
Attention Responsibility Change from 2025: Professional training for Citizen's Benefit (Bürgergeld) recipients may shift to the Employment Agency.
Required Documents
- Education Voucher (Application)
Steps
- 1Clarify responsibility before applying (Jobcenter vs. Employment Agency, new from 2025).
- 2Argue in writing with 'improved integration chances'.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Is a prior appointment necessary?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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