nostel - Emergency Housing for Homeless Families
Provided by: nostel - Emergency Housing for Homeless Families
Overview
nostel - Emergency Housing for Homeless Families is a counseling service in Friedrichshain-Kreuzberg, Berlin. Main topics: Homelessness, Emergency Shelter, Family, Social Counseling. Target groups: Homeless families with children. Address: Böckhstraße 7, 10967, Berlin. Phone: +49 (0)30 20951709. Website: https://phinove.org/. The service is free of charge.
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📘 Guide: Emergency Shelter & Cold Relief
Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.
Important Note
Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.
Steps
- 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
- 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.
Frequently Asked Questions
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶Are there any fees?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is translation possible?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target groups
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