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FreeVerified Counseling Center

KLIK e.V. - Contact Point for People in Housing Need

Provided by: KLIK e.V. - Contact Point for People in Housing Need

Overview

In Neukölln, KLIK e.V. - Contact Point for People in Housing Need offers comprehensive counseling and support for those seeking advice. The counseling services include Homelessness, Social Counseling, Housing, Debt Counseling. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Target groups for counseling are People in housing need, People with social difficulties, EU citizens. Within the framework of counseling, the following services are offered 1. Social counseling for housing need and rent arrears 2. Support in finding housing 3. Help with applying for social benefits 4. Low-threshold meeting point with postal address and computer use Counseling is offered in Neukölln, reachable at Weisestraße 23, 12049 Berlin. If you have questions, you can reach us at (030 282 89 62. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://klik-berlin.de

Homelessness
Social Counseling
Housing
Debt Counseling

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📘 Guide: General Independent Social Counseling (Clearing House)

The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.

Important Note

Bring unopened mail immediately – sorting by deadlines is the first step to relief.

Required Documents

  • All letters and notices (even unopened!)

Steps

  1. 1Use this service as a pilot when responsibilities are unclear.
  2. 2Have your mail sorted and deadlines prioritized.

FAQ

Is the counseling free?

Yes, the counseling is completely free. There are no costs for you.

Is a prior appointment necessary?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

What should I bring to the appointment?

Please bring your ID and all relevant documents regarding your matter.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

People in housing needPeople with social difficultiesEU citizens

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