General Social Counseling at Aufbruch Neukölln e. V.
Provided by: General Social Counseling at Aufbruch Neukölln e. V.
Overview
Aufbruch Neukölln e.V. offers general social counseling in the Schillerkiez, supporting people with problems with authorities, applications, and in difficult life situations.
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶What does "Counseling Center & Social Services" mean?
General support in social situations. Counseling Tip 1: Complete documents (notices, proof of income) speed up every consultation. Counseling Tip 2: Prepare concrete questions to use the consultation time effectively.