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FreeVerified Counseling Center

Health Center for Homeless People (Caritas)

Provided by: Health Center for Homeless People (Caritas)

Overview

Health Center for Homeless People (Caritas) in Neukölln helps people with various concerns through professional support The specialized counseling covers the following areas Health, Homelessness, Emergency Support, Medical Care. Target groups for counseling are Homeless and unhoused people. Within the framework of counseling, the following services are offered 1. Outpatient medical care for people without health insurance 2. Dental treatment 3. Social counseling 4. Distribution of hygiene articles The location of the counseling center is Neukölln, Pflügerstraße 15a, 12047 Berlin. If you have questions, you can reach us at (030 66633390. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.caritas-berlin.de

Health
Homelessness
Emergency Support
Medical Care

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📘 Guide: General Independent Social Counseling (Clearing House)

The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.

Important Note

Bring unopened mail immediately – sorting by deadlines is the first step to relief.

Required Documents

  • All letters and notices (even unopened!)

Steps

  1. 1Use this service as a pilot when responsibilities are unclear.
  2. 2Have your mail sorted and deadlines prioritized.

FAQ

Can I come without an appointment?

An appointment is recommended, but walk-in is possible depending on availability.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

Is the counseling free?

Yes, the counseling is free. There are no costs for you.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Homeless and unhoused people

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