Free

UNSER HAUS Zusatzname: Projekt für und von Menschen mit Heimerfahrung

Provided by: UNSER HAUS Zusatzname: Projekt für und von Menschen mit Heimerfahrung

Overview

UNSER HAUS

Selbsthilfegruppen

Traumafachberatung

Barrierefreier Zugang (Aufzug o.Ä.)

Telefonische Counseling

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📘 Guide: Berlin Crisis Service & Emergency Aid

Immediate help in mental emergencies, acute psychological crises, or suicidal thoughts. Teams of psychologists and social workers are available around the clock.

Important Note

Acute Emergency: Do not wait! The Crisis Service is reachable 24/7 and comes to you if necessary.

Steps

1Dial 030 390 63 00 – around the clock.
2Use the option of anonymous counseling.

FAQ

▶Do I need an appointment?

No, you can also come without an appointment (walk-in hours).

▶What happens at the first meeting?

In the initial consultation, we clarify your situation and discuss together what support you need.

▶What documents should I bring?

Please bring your ID/passport and all relevant documents regarding your case.

▶Is the consultation free?

Yes, the consultation is free.

Target Groups

Erwachsene (ab 18)Men*Women*