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FreeVerified Counseling Center

Telefonseelsorge Berlin e.V. (Telephone Crisis Line)

Provided by: Telefonseelsorge Berlin e.V. (Telephone Crisis Line)

Overview

Telefonseelsorge Berlin e.V. (Telephone Crisis Line) in Berlin helps people with various concerns through professional support Focus areas of the counseling are Crisis Counseling, Pastoral Care, Mental Health. Particular focus is on supporting People in life crises, Adults, Adolescents. Within the framework of counseling, the following services are offered 1. Anonymous and confidential telephone counseling for people in life crises 2. Free hotline around the clock 3. Counseling also available via chat and email To make an appointment, you can contact us at 0800 111 0 111. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://telefonseelsorge-berlin.de

Crisis Counseling
Pastoral Care
Mental Health

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📘 Guide: Berlin Crisis Service & Emergency Aid

Immediate help in mental emergencies, acute psychological crises, or suicidal thoughts. Teams of psychologists and social workers are available around the clock.

Important Note

Acute Emergency: Do not wait! The Crisis Service is reachable 24/7 and comes to you if necessary.

Steps

  1. 1Dial 030 390 63 00 – around the clock.
  2. 2Use the option of anonymous counseling.

FAQ

Is a prior appointment necessary?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

What should I bring to the appointment?

Please bring your ID and all relevant documents regarding your matter.

How much does the counseling cost?

Yes, the counseling is free. There are no costs for you.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

People in life crisesAdultsAdolescents

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