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FreeVerified Counseling Center

strassenfeger e.V.

Provided by: strassenfeger e.V.

Overview

strassenfeger e.V. in Pankow helps people with various concerns through professional support Focus areas of the counseling are Homelessness, Emergency Shelter, Social Counseling, Meeting. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Particular focus is on supporting Homeless and poverty-affected people. Within the framework of counseling, the following services are offered 1. Sale of the street newspaper 'strassenfeger' 2. Operation of an emergency shelter for men 3. Social brunch with low-threshold counseling 4. Creation of employment opportunities The counseling center is located in Pankow, Oderberger Str. 12, 10435 Berlin. To make an appointment, you can contact us at 030/12345678. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://strassenfeger.org

Homelessness
Emergency Shelter
Social Counseling
Meeting

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📘 Guide: Emergency Shelter & Cold Relief

Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.

Important Note

Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.

Steps

  1. 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
  2. 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.

FAQ

Is a prior appointment necessary?

An appointment is recommended, but walk-in is possible depending on availability.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

Are there any fees?

Yes, the counseling is free. There are no costs for you.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Homeless and poverty-affected people

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