Community Center Buckow-Britz
Provided by: Community Center Buckow-Britz
Overview
In Neukölln, Community Center Buckow-Britz offers comprehensive counseling and support for those seeking advice. Focus areas of the counseling are Neighborhood, Meeting, Counseling, Volunteering. Target groups for counseling are Residents of Buckow and Britz, All generations. Within the framework of counseling, the following services are offered 1. Open meeting point and neighborhood café 2. Counseling services (e.g., social counseling) 3. Leisure and cultural groups 4. Support for civic engagement Counseling is offered in Neukölln, reachable at Christoph-Ruden-Straße 8-10, 12349 Berlin. Appointments and information are available at 030 66683525. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.nbh-neukoelln.de/begegnung-und-kultur/stadtteilzentrum-buckow-britz/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶Is the counseling free?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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