Specialist Center for Social Housing Assistance Marzahn-Hellersdorf
Provided by: Specialist Center for Social Housing Assistance Marzahn-Hellersdorf
Overview
Specialist Center for Social Housing Assistance Marzahn-Hellersdorf is a counseling service in Marzahn-Hellersdorf, Berlin. Main topics: Homelessness, Rent Arrears, Social Housing Assistance. Target groups: Adults, People in housing distress, Homeless people. Address: Riesaer Straße 94, 12627, Berlin. Phone: Not available. Website: https://www.berlin.de/sen/soziales/besondere-lebenssituationen/wohnungslose/praevention/. The service is free of charge.
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📘 Guide: Emergency Shelter & Cold Relief
Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.
Important Note
Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.
Steps
- 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
- 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.
Frequently Asked Questions
▶Is a prior appointment necessary?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶Is the counseling free?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target groups
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