Social Counseling at the Kreuzberg Community Center
Provided by: Social Counseling at the Kreuzberg Community Center
Overview
Social Counseling at the Kreuzberg Community Center in Friedrichshain-Kreuzberg is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Social Counseling, Neighborhood, Governmental Affairs. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Target groups for counseling are Residents. Within the framework of counseling, the following services are offered 1. Low-threshold counseling on social issues 2. Help with understanding letters and with applications 3. Referral to specialist counseling centers Counseling is offered in Friedrichshain-Kreuzberg, reachable at Gneisenaustraße 12, 10961 Berlin. If you have questions, you can reach us at 030 / 612 66 66. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://nhu-ev.org/kreuzberger-stadtteilzentrum
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶How much does the counseling cost?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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