Kiezanker e.V. - Community Center
Provided by: Kiezanker e.V. - Community Center
Overview
In Friedrichshain-Kreuzberg, Kiezanker e.V. - Community Center offers comprehensive counseling and support for those seeking advice. Focus areas of the counseling are Neighborhood, Meeting, Family, Social Counseling. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Target groups for counseling are Residents of the Graefekiez, All generations. Within the framework of counseling, the following services are offered 1. Open neighborhood meeting point 2. Family meeting point with offers for children and parents 3. Social counseling 4. Group offers and courses The location of the counseling center is Friedrichshain-Kreuzberg, Urbanstraße 44, 10967 Berlin. Appointments and information are available at 030 / 226 80 276. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.kiezanker.de/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶Are there any fees?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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