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FreeVerified Counseling Center

Volkssolidarität Kieztreff Intercultural Marzahn-Hellersdorf

Provided by: Volkssolidarität Kieztreff Intercultural Marzahn-Hellersdorf

Overview

Volkssolidarität Kieztreff Intercultural Marzahn-Hellersdorf in Marzahn-Hellersdorf helps people with various concerns through professional support The specialized counseling covers the following areas Social Law. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Target groups for counseling are All. Within the framework of counseling, the following services are offered 1. Social counseling The location of the counseling center is Marzahn-Hellersdorf, Marzahner Promenade 38, 12679 Berlin. Appointments and information are available at 030 27 89 70. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.volkssolidaritaet.de/berlin/

Social Law

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📘 Guide: General Independent Social Counseling (Clearing House)

The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.

Important Note

Bring unopened mail immediately – sorting by deadlines is the first step to relief.

Required Documents

  • All letters and notices (even unopened!)

Steps

  1. 1Use this service as a pilot when responsibilities are unclear.
  2. 2Have your mail sorted and deadlines prioritized.

FAQ

Is the counseling free?

Yes, the counseling is completely free. There are no costs for you.

Do I need an appointment?

An appointment is recommended, but walk-in is possible depending on availability.

What documents do I need?

Please bring your ID and all relevant documents regarding your matter.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

All

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