General Social & Debt Counseling (Caritas Marzahn-Hellersdorf)
Provided by: General Social & Debt Counseling (Caritas Marzahn-Hellersdorf)
Overview
General Social & Debt Counseling (Caritas Marzahn-Hellersdorf) in Marzahn-Hellersdorf is a specialized counseling service that provides targeted support to people seeking help. Focus areas of the counseling are Social Law, Debt Counseling. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Particular focus is on supporting All. Within the framework of counseling, the following services are offered 1. General social counseling 2. Debt counseling The counseling center is located in Marzahn-Hellersdorf, Helene Weigel Platz 10, 12681 Berlin. Appointments and information are available at 030 - 66 63 40 72. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website http://www.caritas-berlin.de
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Can I come without an appointment?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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