Consultation Hour 'Getting Older in the Neighborhood'
Provided by: Consultation Hour 'Getting Older in the Neighborhood'
Overview
Do you have any questions about 'getting older'? A free and competent consultation hour for people aged 55 and over is offered at the Staakentreff on Brunsbütteler Damm.
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Need help with this topic?
Learn about the application process →
📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶What does "Counseling Center & Social Services" mean?
General support in social situations. Counseling Tip 1: Complete documents (notices, proof of income) speed up every consultation. Counseling Tip 2: Prepare concrete questions to use the consultation time effectively.