Pension, Legal & General Social Counseling Arnouxstraße (AWO)
Provided by: Pension, Legal & General Social Counseling Arnouxstraße (AWO)
Overview
Pension, Legal & General Social Counseling Arnouxstraße (AWO) is a counseling service in Pankow, Berlin. Main topics: Social Counseling, Social Benefits, Administrative matters, Social Law. Target groups: People with social questions, benefit issues, forms, or everyday support needs. Address: Arnouxstraße 10, 13127, Berlin. Phone: 030-475 59168. Website: https://www.awo-nordwest.de. The service is free of charge.
Need help with this topic?
Learn about the application process →
▼
Need help with this topic?
Learn about the application process →
📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
Frequently Asked Questions
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Do I need an appointment?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target groups
Related Services
General Social Counseling, ARM - Mobilize All Resources (Caritas Pankow)
Pankow
General Social Counseling, ARM - Mobilize All Resources (Caritas Pankow) is a counseling service in Pankow, Berlin. Main...
Immanuel Counseling Prenzlauer Berg (Social Counseling)
Pankow
Immanuel Counseling Prenzlauer Berg (Social Counseling) is a counseling service in Pankow, Berlin. Main topics: Social C...
AWO: Specialist Center for Integration & Migration Pankow (Welcome Center) - MBE
Pankow
AWO: Specialist Center for Integration & Migration Pankow (Welcome Center) - MBE is a counseling service in Pankow, Berl...