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FreeVerified Counseling Center

Ombudsstelle für Mieter*innen der landeseigenen Wohnungsunternehmen Berlins

Provided by: Ombudsstelle für Mieter*innen der landeseigenen Wohnungsunternehmen Berlins

Overview

Ombudsstelle für Mieter*innen der landeseigenen Wohnungsunternehmen Berlins in Friedrichshain-Kreuzberg is a specialized counseling service that provides targeted support to people seeking help. The counseling services include Counseling » Tenant Counseling. The counseling center is located in Friedrichshain-Kreuzberg, Thaerstr. 30 D, 10247 Berlin. Appointments and information are available at 030 - 213 00 73 00. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.ombud-lwu.de

Counseling » Tenant Counseling

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📘 Guide: Tenant Counseling & Rent Check

Extra-judicial legal examination of tenancy agreements, particularly regarding requests for rent increases, operating cost statements, and defects. The goal is to fend off unjustified claims and enforce repair claims, often in cooperation with specialized lawyers or tenants' associations.

Important Note

Warning: Never sign 'voluntary' rent increases or modernization agreements without prior legal review!

Required Documents

  • Rent increase request (Document)
  • Modernization agreement (Draft)

Steps

  1. 1Do not sign 'voluntary' rent increases without legal advice.
  2. 2Use free counseling provided by district tenant counseling centers if you are not a member of a tenant association.

FAQ

Is the counseling free?

Yes, the counseling is completely free. There are no costs for you.

Is a prior appointment necessary?

An appointment is recommended, but walk-in is possible depending on availability.

What should I bring to the appointment?

Please bring your ID and all relevant documents regarding your matter.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is there language mediation available?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

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