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FreeVerified Counseling Center

Neighborhood Center MOSAIK

Provided by: Neighborhood Center MOSAIK

Overview

Neighborhood Center MOSAIK in Pankow is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Neighborhood, Community, Family, Social Counseling. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Target groups for counseling are Residents of Prenzlauer Berg, All generations. Within the framework of counseling, the following services are offered 1. Open meeting point 2. Activities for children and families 3. Courses and groups for adults 4. Social counseling Counseling is offered in Pankow, reachable at Rhinower Straße 10, 10437 Berlin. To make an appointment, you can contact us at 030/12345678. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://wuhletal.de/angebote/hilfen-im-stadtteil/stadtteilzentrum-mosaik

Neighborhood
Community
Family
Social Counseling

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📘 Guide: General Independent Social Counseling (Clearing House)

The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.

Important Note

Bring unopened mail immediately – sorting by deadlines is the first step to relief.

Required Documents

  • All letters and notices (even unopened!)

Steps

  1. 1Use this service as a pilot when responsibilities are unclear.
  2. 2Have your mail sorted and deadlines prioritized.

FAQ

Is a prior appointment necessary?

An appointment is recommended, but walk-in is possible depending on availability.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

Are there any fees?

Yes, the counseling is free. There are no costs for you.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is there language mediation available?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Residents of Prenzlauer BergAll generations

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