Deutsches Rotes Kreuz Sozialberatung
Provided by: Deutsches Rotes Kreuz Sozialberatung
Overview
Deutsches Rotes Kreuz Sozialberatung in Marzahn-Hellersdorf is a specialized counseling service that provides targeted support to people seeking help. Focus areas of the counseling are Counseling » Counseling Social Law. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. The counseling center is located in Marzahn-Hellersdorf, Sella-Hasse-Straße 21, 12687 Berlin. Appointments and information are available at 030 - 992 73 97 15. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.drk-berlin-zentrum.de
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Is a prior appointment necessary?
An appointment is recommended, but walk-in is possible depending on availability.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
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