Berlin Crisis Service - South-East Region for Neukölln
Provided by: Berlin Crisis Service - South-East Region for Neukölln
Overview
Berlin Crisis Service - South-East Region for Neukölln is a counseling service in Neukölln, Berlin. Main topics: Crisis Counseling, Psychological Counseling, Psychiatric Crises. Target groups: People in acute mental or psychiatric crises. Address: Karl-Marx-Straße 23, 12043, Berlin. Phone: 030 390 63-90. Website: https://www.berliner-krisendienst.de. The service is free of charge.
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📘 Guide: Psychological Counseling Centers & Crisis Service
Psychosocial intervention in acute crises and mental stress. The offer ranges from low-threshold, often anonymous crisis intervention (e.g., Berlin Crisis Service) to bridging waiting times for a therapy place and referral to clinical care systems.
Important Note
In acute crises, do not wait: The Crisis Service is available 24/7 without waiting time.
Steps
- 1In acute crises, call the Crisis Service immediately (030 390 63 00).
- 2Use anonymous counseling offers to avoid entries in your medical file.
Frequently Asked Questions
▶Can I come without an appointment?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶Is the counseling free?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target groups
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