Berliner Krisendienst - Central Region (Friedrichshain-Kreuzberg & Mitte)
Provided by: Berliner Krisendienst - Central Region (Friedrichshain-Kreuzberg & Mitte)
Overview
The Berliner Krisendienst at the Mitte location is the contact point for the districts of Mitte and Friedrichshain-Kreuzberg. It offers anonymous, free counseling for acute crises and handles the on-call service for the entire city at night.
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📘 Guide: Psychological Counseling Centers & Crisis Service
Psychosocial intervention in acute crises and mental stress. The offer ranges from low-threshold, often anonymous crisis intervention (e.g., Berlin Crisis Service) to bridging waiting times for a therapy place and referral to clinical care systems.
Important Note
In acute crises, do not wait: The Crisis Service is available 24/7 without waiting time.
Steps
- 1In acute crises, call the Crisis Service immediately (030 390 63 00).
- 2Use anonymous counseling offers to avoid entries in your medical file.
FAQ
▶What does "Berlin Crisis Service and Emergency Aid" mean?
Immediate help in mental distress, acute psychological crises, or suicidal thoughts. Teams of psychologists and social workers are available around the clock. Counseling Tip 1: You don't have to wait. The crisis service is available 24/7 at 030 390 63 00 and will also come to your home in urgent cases. Counseling Tip 2: Counseling can be completely anonymous. No one finds out about it and there is no entry in your medical records.