Willkommenszentrum Berlin
Provided by: Willkommenszentrum Berlin
Overview
Willkommenszentrum Berlin is a counseling service in Mitte, Berlin. Main topics: Asylum Law, Social Law, Residence Law, Labor Law, Hardship Commission (Härtefall), Recognition of Qualifications. Target groups: New Berliners, Migrants, Refugees, Persons required to leave the country. Address: Potsdamer Straße 61, 10785, Berlin. Phone: (030 9017-23172. Website: https://service.berlin.de/standort/324104/. The service is free of charge.
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Need help with this topic?
Learn about the application process →
📘 Guide: Hardship Application & Commission
Support for people who are actually required to leave but want to stay for urgent humanitarian or personal reasons. The Hardship Commission is not a court but examines petitions for clemency. Chances of success usually exist only with very good integration.
Important Note
Last Chance: Collect all proofs of integration (work, school) immediately; this file status decides!
Required Documents
- Overview of situation (for initial contact)
- Proofs of work, school, and German skills
Steps
- 1Prepare a brief overview for the first contact.
- 2Collect integration proofs before submitting the application.
Frequently Asked Questions
▶Can I come without an appointment?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What should I bring to the appointment?
Please bring the following documents: ID documents, Official notices (BAMF, LEA), Evidence for hardship case (Medical certificates, Proof of employment, School reports)
▶Is the counseling free?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is translation possible?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target groups
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