Social Counseling at the Rollberge Community Center
Provided by: Social Counseling at the Rollberge Community Center
Overview
In Reinickendorf, Social Counseling at the Rollberge Community Center offers comprehensive counseling and support for those seeking advice. Focus areas of the counseling are Social Counseling, Seniors, Neighborhood. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at Residents of the Rollberge settlement, Seniors. Within the framework of counseling, the following services are offered 1. General social counseling 2. Help with applications and dealing with authorities 3. Neighborhood meeting point and group activities Counseling is offered in Reinickendorf, reachable at Rollbergstraße 30, 13405 Berlin. Appointments and information are available at 030/12345678. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://stadtteilzentrum-rollberge.de
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Can I come without an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶How much does the counseling cost?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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