General Social Counseling at Aufbruch Neukölln e. V.
Provided by: General Social Counseling at Aufbruch Neukölln e. V.
Overview
General Social Counseling at Aufbruch Neukölln e. V. in Neukölln is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Social Counseling, Governmental Affairs, Housing. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at Residents of the Schillerkiez and surrounding area. Within the framework of counseling, the following services are offered 1. Support with applications (Bürgergeld, housing benefit, etc.) 2. Help understanding official notices and mail 3. Counseling for social and financial problems 4. Referral to specialized counseling centers The location of the counseling center is Neukölln, Kienitzer Straße 109, 12049 Berlin. If you have questions, you can reach us at 030/12345678. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.aufbruch-neukoelln.de/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring the following documents: Relevant documents and letters from authorities
▶How much does the counseling cost?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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