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FreeVerified Counseling Center

Willkommenszentrum Berlin

Provided by: Willkommenszentrum Berlin

Overview

In Mitte, Willkommenszentrum Berlin offers comprehensive counseling and support for those seeking advice. The counseling services include Asylum Law, Social Law, Residence Law, Labor Law, Hardship Commission (Härtefall). Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Particular focus is on supporting New Berliners, Migrants, Refugees. Within the framework of counseling, the following services are offered 1. Counseling on residence law and social issues (Visa, Asylum, Duldung, Citizens' Benefit/Bürgergeld) 2. Counseling on work and education (Recognition of degrees, Vocational training, University studies, Start-ups) 3. Hardship case counseling (Assessment and application to the Hardship Commission) 4. Multilingual counseling with interpreters (including Arabic, Farsi, Russian, Turkish) The counseling center is located in Mitte, Potsdamer Straße 61, 10785 Berlin. If you have questions, you can reach us at (030 9017-23172. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://service.berlin.de/standort/324104/

Asylum Law
Social Law
Residence Law
Labor Law
Hardship Commission (Härtefall)
Recognition of Qualifications

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Learn about the application process

📘 Guide: Hardship Application & Commission

Support for people who are actually required to leave but want to stay for urgent humanitarian or personal reasons. The Hardship Commission is not a court but examines petitions for clemency. Chances of success usually exist only with very good integration.

Important Note

Last Chance: Collect all proofs of integration (work, school) immediately; this file status decides!

Required Documents

  • Overview of situation (for initial contact)
  • Proofs of work, school, and German skills

Steps

  1. 1Prepare a brief overview for the first contact.
  2. 2Collect integration proofs before submitting the application.

FAQ

Can I come without an appointment?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

What should I bring to the appointment?

Please bring the following documents: ID documents, Official notices (BAMF, LEA), Evidence for hardship case (Medical certificates, Proof of employment, School reports)

Is the counseling free?

Yes, the counseling is free. There are no costs for you.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

New BerlinersMigrantsRefugeesPersons required to leave the country

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