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FreeVerified Counseling Center

Bahnhofsmission Zoo - Notübernachtung

Provided by: Bahnhofsmission Zoo - Notübernachtung

Overview

In Charlottenburg-Wilmersdorf, Bahnhofsmission Zoo - Notübernachtung offers comprehensive counseling and support for those seeking advice. The specialized counseling covers the following areas Emergency accommodation, Homelessness, Cold help, Social counseling. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at Homeless men and women. Within the framework of counseling, the following services are offered 1. Year -round emergency overnight stays 2. Basic medical care 3. Social counseling 4. Food and Drink The location of the counseling center is Charlottenburg-Wilmersdorf, Jebensstraße 5, 10623 Berlin. Appointments and information are available at 030/12345678. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.berliner-stadtmission.de

Emergency accommodation
Homelessness
Cold help
Social counseling

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📘 Guide: Emergency Shelter & Cold Relief

Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.

Important Note

Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.

Steps

  1. 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
  2. 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.

FAQ

Is the counseling free?

Yes, the counseling is completely free. There are no costs for you.

Do I need an appointment?

An appointment is recommended, but walk-in is possible depending on availability.

What should I bring to the appointment?

Please bring your ID and all relevant documents regarding your matter.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Homeless men and women

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