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FreeVerified Counseling Center

nostel - Emergency Housing for Homeless Families

Provided by: nostel - Emergency Housing for Homeless Families

Overview

In Friedrichshain-Kreuzberg, nostel - Emergency Housing for Homeless Families offers comprehensive counseling and support for those seeking advice. The counseling services include Homelessness, Emergency Shelter, Family, Social Counseling. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at Homeless families with children. Within the framework of counseling, the following services are offered 1. Temporary accommodation in emergency apartments 2. Socio-pedagogical counseling and support 3. Help in finding permanent housing 4. Support with daily organization and administrative matters The location of the counseling center is Friedrichshain-Kreuzberg, Böckhstraße 7, 10967 Berlin. Appointments and information are available at +49 (0)30 20951709. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://phinove.org/

Homelessness
Emergency Shelter
Family
Social Counseling

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📘 Guide: Emergency Shelter & Cold Relief

Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.

Important Note

Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.

Steps

  1. 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
  2. 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.

FAQ

Do I need an appointment?

An appointment is recommended, but walk-in is possible depending on availability.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

Are there any fees?

Yes, the counseling is free. There are no costs for you.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Homeless families with children

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