Multi-Generational House KREATIVHAUS
Provided by: Multi-Generational House KREATIVHAUS
Overview
In Mitte, Multi-Generational House KREATIVHAUS offers comprehensive counseling and support for those seeking advice. Focus areas of the counseling are Meeting Point, Family, Seniors, Education, Culture. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. The counseling is aimed at All generations (children, youth, adults, seniors). Within the framework of counseling, the following services are offered 1. Open meeting point for the neighborhood and all generations 2. Diverse course and workshop offerings (e.g., ceramics, sewing, music) 3. Counseling services (tenancy law, social counseling) 4. Events and festivals Counseling is offered in Mitte, reachable at Fischerinsel 3, 10179 Berlin. If you have questions, you can reach us at +49 173 243 3456. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.kreativhaus-berlin.de/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Can I come without an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶Are there any fees?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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