Kiek in e.V. Berlin
Provided by: Kiek in e.V. Berlin
Overview
In Marzahn-Hellersdorf, Kiek in e.V. Berlin offers comprehensive counseling and support for those seeking advice. The counseling services include neighborhood, Education, Family, Social counseling, Debt advice. Die Familienberatung bietet Unterstützung für Familien in verschiedenen Lebenssituationen, bei Erziehungsfragen und familiären Konflikten. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at All residents from Marzahn-Nord. Within the framework of counseling, the following services are offered 1. District center with diverse offers 2. Social and debt counseling 3. Family and youth projects 4. Senior citizens' work The counseling center is located in Marzahn-Hellersdorf, Rosenbecker Str. 25-27, 12689 Berlin. To make an appointment, you can contact us at +49 30 9339486. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://kiekin.org
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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