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FreeVerified Counseling Center

HVD - Housing Assistance for Impending Homelessness

Provided by: HVD - Housing Assistance for Impending Homelessness

Overview

HVD - Housing Assistance for Impending Homelessness is a counseling service in Pankow, Berlin. Main topics: Homelessness, Housing, Social Counseling, Rent Arrears. Target groups: People at risk of homelessness, People with rent arrears. Address: Pistoriusstraße 24, 13086, Berlin. Phone: 030/12345678. Website: https://humanistisch.de. The service is free of charge.

Homelessness
Housing
Social Counseling
Rent Arrears

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📘 Guide: Emergency Shelter & Cold Relief

Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.

Important Note

Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.

Steps

  1. 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
  2. 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.

Frequently Asked Questions

Do I need an appointment?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

What documents do I need?

Please bring your ID and all relevant documents regarding your matter.

How much does the counseling cost?

Yes, the counseling is free. There are no costs for you.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is there language mediation available?

Counseling is primarily in German. Language mediation can be arranged if needed.

How does the initial consultation work?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target groups

People at risk of homelessnessPeople with rent arrears

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