Mobile phone and PC help for the elderly (Kieztreff Undine)
Provided by: Mobile phone and PC help for the elderly (Kieztreff Undine)
Overview
Mobile phone and PC help for the elderly (Kieztreff Undine) in Lichtenberg is a specialized counseling service that provides targeted support to people seeking help. Focus areas of the counseling are Seniors, Digitalization, Counseling. The counseling is aimed at Older people, Newcomers to digital media. Within the framework of counseling, the following services are offered 1. Open consultation hour for questions about cell phones, smartphones, tablets and PCs 2. Individual help and patient explanations 3. Support with setting up and using devices The counseling center is located in Lichtenberg, Hagenstraße 57, 10365 Berlin. Appointments and information are available at 0177 4210684. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://vav-hhausen.de/gemeinwesen-und-stadtteilarbeit/kieztreff-undine
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📘 Guide: Neighborhood Houses & Meeting Places
Sociocultural centers to promote civic engagement and social participation in the neighborhood. They offer low-threshold counseling offers ('Between door and hinge'), language courses, self-help group rooms, and cultural events to avoid isolation.
Important Note
Low-threshold: Use informal offers for initial orientation without bureaucratic hurdles.
Steps
- 1Use the familiar atmosphere for initial questions.
- 2Access mostly free local networks.
FAQ
▶Can I come without an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶Are there any fees?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶Is translation possible?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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