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Specialist Center for Social Housing Assistance Steglitz-Zehlendorf

Provided by: Specialist Center for Social Housing Assistance Steglitz-Zehlendorf

Overview

Specialist Center for Social Housing Assistance Steglitz-Zehlendorf in Steglitz-Zehlendorf helps people with various concerns through professional support Focus areas of the counseling are Homelessness, Rent Arrears, Social Housing Assistance. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Target groups for counseling are Adults, People in housing distress, Homeless people. Within the framework of counseling, the following services are offered 1. Counseling on rent and electricity arrears, impending loss of housing, and homelessness 2. Referral to financial aid, assisted living situations, and short-term accommodation 3. Open consultation hours at the specified times The counseling center is located in Steglitz-Zehlendorf, Hanna-Renate-Laurien-Platz 1, 12247 Berlin. Appointments and information are available at Not available. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.berlin.de/sen/soziales/besondere-lebenssituationen/wohnungslose/praevention/

Homelessness
Rent Arrears
Social Housing Assistance

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📘 Guide: Emergency Shelter & Cold Relief

Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.

Important Note

Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.

Steps

  1. 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
  2. 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.

FAQ

Is a prior appointment necessary?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

What should I bring to the appointment?

Please bring your ID and all relevant documents regarding your matter.

Are there any fees?

Yes, the counseling is free. There are no costs for you.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is there language mediation available?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

AdultsPeople in housing distressHomeless people

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