Specialist Center for Social Housing Assistance Pankow
Provided by: Specialist Center for Social Housing Assistance Pankow
Overview
In Pankow, Specialist Center for Social Housing Assistance Pankow offers comprehensive counseling and support for those seeking advice. Focus areas of the counseling are Homelessness, Rent Arrears, Social Housing Assistance. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at Adults, People in housing distress, Homeless people. Within the framework of counseling, the following services are offered 1. Counseling on rent and electricity arrears, impending loss of housing, and homelessness 2. Referral to financial aid, assisted living situations, and short-term accommodation 3. Open consultation hours at the specified times The location of the counseling center is Pankow, Fröbelstraße 17, 10405 Berlin. If you have questions, you can reach us at Not available. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.berlin.de/sen/soziales/besondere-lebenssituationen/wohnungslose/praevention/
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📘 Guide: Emergency Shelter & Cold Relief
Acute, low-threshold emergency aid to avert immediate health dangers for people without a fixed abode. In addition to seasonal cold relief (purely overnight stay), this includes the legal enforcement of the municipalities' regulatory duty to provide accommodation under the General Security and Order Act (ASOG) in cases of involuntary homelessness.
Important Note
Municipalities have a legal duty to provide accommodation in cases of involuntary homelessness – regardless of the cold relief season.
Steps
- 1Use apps like the 'Kältehilfe App' for real-time capacities, as occupancy changes hourly.
- 2In case of involuntary homelessness, demand regulatory accommodation according to ASOG from the Social Welfare Office.
FAQ
▶Is a prior appointment necessary?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much does the counseling cost?
Yes, the counseling is free. There are no costs for you.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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