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FreeVerified Counseling Center

Clearingstelle

Provided by: Clearingstelle

Overview

Clearingstelle is a counseling service in Mitte, Berlin. Main topics: Social counseling, Health, Access to the healthcare system. Target groups: People without health insurance, Adults. Address: Zinzendorfstraße 18, 10555, Berlin. Phone: 030/12345678. Website: https://www.berliner-stadtmission.de/clearingstelle. The service is free of charge.

Social counseling
Health
Access to the healthcare system

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📘 Guide: Clearing House for Non-Insured

Specialized advice on clarifying insurance status for people without health insurance (e.g., EU citizens, homeless people, undocumented people). The goal is reintegration into standard care (GKV/PKV) or ensuring emergency medical care via the Social Welfare Office (§ 23 SGB XII) or the Emergency Tariff.

Important Note

Confidentiality guaranteed: The counseling does not pass data to the Foreigners' Registration Office (Duty of confidentiality).

Required Documents

  • Papers/IDs (if available)

Steps

  1. 1Have it checked whether a return to Statutory Health Insurance (GKV) or Social Welfare emergency care is possible.
  2. 2Use the counseling without fear of data sharing (Confidentiality).

Frequently Asked Questions

Can I come without an appointment?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

Are there any fees?

Yes, the counseling is free. There are no costs for you.

How much time should I plan for?

A counseling appointment typically lasts 30-60 minutes.

Is there language mediation available?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target groups

People without health insuranceAdults

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