Caritas Association for the Archdiocese of Berlin e.V. (Headquarters)
Provided by: Caritas Association for the Archdiocese of Berlin e.V. (Headquarters)
Overview
Caritas Association for the Archdiocese of Berlin e.V. (Headquarters) in Reinickendorf helps people with various concerns through professional support The specialized counseling covers the following areas Administration, Organization. Target groups for counseling are General public (for central inquiries). Within the framework of counseling, the following services are offered 1. Central administration of the Caritas association 2. Coordination of the various services and facilities 3. No direct client counseling on site The counseling center is located in Reinickendorf, Residenzstraße 90, 13409 Berlin. To make an appointment, you can contact us at 030 66633-0. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://www.caritas-berlin.de/
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶Which documents are required?
Please bring your ID and all relevant documents regarding your matter.
▶Are there any fees?
Yes, the counseling is free. There are no costs for you.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶How does the initial consultation work?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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