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FreeVerified Counseling Center

Berlin Senior Telephone (HVD)

Provided by: Berlin Senior Telephone (HVD)

Overview

Berlin Senior Telephone (HVD) in Berlin is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Seniors, Loneliness, Crisis Counseling, Social Counseling. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. Target groups for counseling are Elderly people, Seniors in conflict and crisis situations. Within the framework of counseling, the following services are offered 1. Anonymous and confidential telephone counseling 2. Offer of conversation for loneliness, worries, and everyday problems 3. Information and referral to other support services The counseling center is located in Berlin, Telephone Counseling , Berlin. If you have questions, you can reach us at 030 27 96 444. The counseling is subject to a fee. Please inquire on site for exact costs Further information can be found on the website https://humanistisch.de/soziale-angebote/seniorenangebote/berliner-seniorentelefon

Seniors
Loneliness
Crisis Counseling
Social Counseling

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📘 Guide: Senior Counseling & Basic Security

Advice on life in old age, housing adaptation, and financial security (Basic Security in Old Age according to SGB XII, Chapter 4). Support with applications for exemption from co-payments and referral to leisure and meeting offers.

Important Note

No Recourse to Children: With Basic Security in Old Age (SGB XII Chap. 4), children's income remains untouched up to €100,000.

Required Documents

  • Application for Housing Benefit (Alternative to Basic Security)

Steps

  1. 1Apply for Basic Security (children's income usually irrelevant).
  2. 2Check Housing Benefit claims as a priority.

FAQ

Is a prior appointment necessary?

Please make an appointment in advance, either by phone or in person. Please refer to the contact details.

Which documents are required?

Please bring your ID and all relevant documents regarding your matter.

Is the counseling free?

Yes, the counseling is free. There are no costs for you.

How long does a counseling appointment last?

A counseling appointment typically lasts 30-60 minutes.

Is translation possible?

Counseling is primarily in German. Language mediation can be arranged if needed.

What happens at the first appointment?

In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.

Target Groups

Elderly peopleSeniors in conflict and crisis situations

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