AWO "Second Hemd" (Clothing Bank and Counseling)
Provided by: AWO "Second Hemd" (Clothing Bank and Counseling)
Overview
AWO "Second Hemd" (Clothing Bank and Counseling) in Mitte helps people with various concerns through professional support The counseling services include Social Counseling, Material Aid, Clothing Bank. Die sozialberatung bietet Hilfe bei sozialen Fragen, Problemen im Alltag und Unterstützung bei der Inanspruchnahme sozialer Leistungen. The counseling is aimed at People with low income, Homeless people. Within the framework of counseling, the following services are offered 1. Distribution of clothing and shoes 2. General social counseling 3. Referral to further help Counseling is offered in Mitte, reachable at Stralsunder Straße 6, 13355 Berlin. To make an appointment, you can contact us at 0151 / 53 01 35 21. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://awo-mitte.de/beratung
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Do I need an appointment?
An appointment is recommended, but walk-in is possible depending on availability.
▶What documents do I need?
Please bring the following documents: Proof of need may be required (e.g., Citizen's Benefit notification)
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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